SMS Consent & Opt-In
This is the exact opt-in guests see before ClearHold sends any text message. The same checkbox and wording appear on the hotel check-in form at globalstay.app/checkin/<hotel code>.
Sign up for stay alerts
Program name: ClearHold Guest Stay Alerts
Program description: ClearHold sends transactional text messages tied to a specific hotel stay. Guests may receive arrival alerts, digital room key links, and ClearHold™ confirmations.
Message frequency: Message frequency varies; typically a few messages per stay.
Message and data rates: Message and data rates may apply. Your mobile carrier may charge you for messages you send or receive. Carriers are not liable for delayed or undelivered messages.
Opt out: Reply STOP to any ClearHold text message to opt out at any time. After you send STOP, we will send one final confirmation and no further messages from that program.
Help: Reply HELP to any ClearHold text message for assistance, or email dl@globalstay.app.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third party.
Full details are in our Terms of Service and Privacy Policy.