ClearHold™

No card hold. One simple price.

Hotels usually freeze $100–$500 on your card. With ClearHold you pay one small fee instead. For anything you order, pay from your ClearHold balance or your linked card.

Your ClearHold status updates in real time on your stay screen.

The usual way

The hotel freezes $100–$500 on your card.

How it works
Your money can stay frozen for days after checkout.

With ClearHold

You pay one simple price. Nothing is frozen.

How it works
For hotel extras, use money you add to your ClearHold balance or use your linked card — no card needed at the desk.

How you pay for hotel extras

  • Add your own money to your ClearHold balance
  • Use that balance for minibar, room service, valet, and more
  • Or pay with your linked card
  • ClearHold does not make your purchases free
How it works

The ClearHold price replaces the hotel card hold. It does not buy room service or minibar items. You pay for each purchase from money you add to your ClearHold balance or from your linked card.

An incidental is anything you owe on top of the room itself. ClearHold replaces the card hold. You pay for what you order with money you add to your ClearHold balance or with your linked card.

  • Room service and minibar snacks
  • Valet or parking fees
  • A broken lamp or spilled drink
  • A lost room key

You can put your own money on your ClearHold balance before or during your stay (a small fee applies when you add money). When the hotel asks you to pay for room service, minibar, or another purchase, tap "Use my ClearHold money." Your purchase comes out of your balance. You can also use your linked card with Digital Room Charge.

  • Add money to your balance any time
  • Tap "Use my ClearHold money" on the hotel's pay link
  • Or link your own card once with Digital Room Charge

Room service, no card swipe

Sarah orders $18 of room service. She still pays for it: the hotel sends a pay link, she taps "Use my ClearHold money," and $18 of her own money comes off her balance.

A coffee stain, no $200 freeze

John pays one simple ClearHold price. The hotel does not freeze $200 on his card at check-in. If he orders a $6 coffee, he pays from his own ClearHold balance or linked card.

A lost key, handled quietly

Maria loses her room key. She still pays the $10 replacement fee from her own ClearHold balance. ClearHold does not pay for it.

One price, per stay

$19.99 or $39.99

+ applicable tax

Limited-Service hotels are $19.99. Full-Service hotels are $39.99. You see your exact price before you pay.

Why some hotels cost more

Some hotels usually hold more money for extras. That means a higher price to replace their usual card hold. You still pay for anything you order from your own balance or linked card. Your exact price is shown before you pay.

StripeBilled to the guest at check-in via Stripe.
Register for ClearHold
Already at a ClearHold hotel? Use the link or QR code your hotel gave you at booking or check-in. That tells us which hotel to check you into.

Your hotel isn't on ClearHold yet? Suggest it for ClearHold.

Participating hotels run ClearHold

No hold, no wait, nothing frozen.

These hotels run ClearHold — no hold, no wait, nothing frozen. Don't see your hotel? Hotels join this list free — and for group bookings, we set ClearHold up directly with your hotel.

Core is a different thing

Some hotels also run Core. That adds extras, like sending your VIP request straight to the right team and showing you when it is done. Those extras depend on your hotel, not on ClearHold.

Short version: ClearHold runs at participating hotels. Core extras only work at Core hotels.

Check if your hotel has ClearHold.

Type your hotel name. We'll tell you in one tap.

  • Terms of Service
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  • Refund Policy
    How refunds work.
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  • Charge authorization
    You agree to the price shown before you pay. It replaces the hotel's card hold. You still pay for room service, minibar, valet, and other purchases from your own balance or linked card.
    Read →
  • Price
    Starts at $19.99 for Limited-Service hotels or $39.99 for Full-Service hotels + applicable tax, set by your hotel's service tier. That covers your first 2 nights; longer stays cost a little more and give you more coverage.
  • Card hold
    Replaced by one simple price
  • Hotel extras
    Add your own money to your balanceUse your linked card if you preferNo card needed at the front desk
  • Your stay
    ClearHold stays active for the whole stay

One simple price

Starts at $19.99 at Limited-Service hotels or $39.99 at Full-Service hotels at check-in — instead of a $100–$500 hold. Longer stays cost a little more.

No card hold

Nothing is frozen on your card during your stay.

Pay for extras from your phone

Use money you add to your ClearHold balance or use your linked card.

No card needed at the desk

Room service, minibar, valet, and other purchases are still paid by you.

Can I spend my ClearHold balance on room service?+

Yes. Add your own money to your balance any time (a small fee applies). When the hotel sends a pay link for room service, minibar, or another purchase, tap "Use my ClearHold money." You pay from your balance; ClearHold does not pay for the purchase.

How do I pay for room service or the minibar?+

Use money you add to your ClearHold balance, or use your linked card. You pay for what you order.

Does that price pay for my purchases?+

No. The ClearHold price replaces the hotel card hold. Add your own money to your ClearHold balance or use your linked card for purchases.

Is the ClearHold fee refundable?+

See our Refund Policy for when a fee can be refunded.

How is this different from the hotel’s usual hold?+

The hotel does not freeze $100–$500 on your card. You pay one simple price, then pay for anything you order from your own balance or linked card.

Which stays can use ClearHold?+

Your hotel will show ClearHold at check-in when it is available for your stay.

Who handles billing and refunds?+

Stripe processes the payment. Refund requests are handled per our Refund Policy.

ClearHold™ is a service of LaGrone Global Holdings LLC.

Payments are processed by Stripe. Stripe securely processes card payments. Stripe provides all customer service inquiries and handles returns.